HOW DOES THE ENTIRE PROCESS WORK?

Once you sign your shipping order and submit your paper work, the transporter of your vehicle will be scheduled according to the dates on your shipping order. After the truck has been assigned, you will get a call from the driver or pick up service to schedule a time and date. Usually, the driver will call the night before he is coming to pick up the vehicle. When the driver picks up your vehicle he will do a detailed inspection of your vehicle on the bill of lading. You both will sign it and you will receive a copy. A bill of lading will be present on delivery so you can re-inspect the car. The driver will again call you in advance to schedule an approximate time for delivery. Do not take time off work until the driver contacts you. It is very unlikely that your car will be damaged. If damage should occur, please be sure to note it on the bill of lading and have the driver sign it. Claims cannot be processed if the damage is not noted at the time of delivery. If there is payment due to the driver, you will need to have it ready for him in the form of cash, cashier's check or money order -- the driver will not accept personal checks or credit cards. After you are satisfied and the driver leaves, our agreement is complete.